Understanding Your Bill
A water bill is sent out every two months. Charges on your bill are broken down into the following sections.
- Basic minimum monthly charge (infrastructure fee) for all active utility accounts;
- Monthly Curbside Collection charges, which includes:
- Metered water consumption in cubic meters.
Rates
Utility rates cover the cost of water and wastewater utility operations including:
- Treatment
- Storage
- Pumping
- Distribution and collection systems
They also cover the costs of capital projects related to water quality, city growth and regulatory requirements and ensure rate fairness for all users.
Monthly Charges
|
|
Residential – up to 4 Self-Contained Units |
Multi-Family – > than 4 Self-Contained Units |
Commercial |
|
Base/Infrastructure rate for all active accounts |
$34.25 |
$60 |
$60 |
|
Curbside Collection Fee |
Varies by property type (see below) |
N/A |
|
Curbside Collection Charges
|
Standard Curbside Collection Fee |
$21.00 per unit/month |
|
Curbside Collection Fee - No Organics - 4 plexes |
$18.00 per unit/month |
|
Curbside Collection Fee - 2 Units (1 Organic Cart) |
$19.50 per unit/month |
|
Curbside Collection Fee - 3 Units (1 Organic Cart) |
$19.00 per unit/month |
|
Curbside Collection Fee - Multi |
$16.00 per unit/month |
Metered water consumption charges include water and sewer services. Usage is the difference between the current meter reading and the reading from the previous invoice.
Consumption Charges
|
|
Residential – up to 4 Self-Contained Units |
Multi-Family – > than 4 Self-Contained Units |
Commercial |
|
Rate / Cubic Meter (CM3) |
$3.90 |
$3.90 |
$3.90 |
For a complete list of rates refer to our Water & Sewer Rates Bylaw.
